Can I return items?
Answer: Unfortunately all sales are final.
Can I change the shipping address on my order?
Answer: For security purposes we are unable to change the shipping address on an order once the order has been placed.
When do you restock the out of stock items?
Answer: We restock items regularly. For updates on restock sign up for our newsletter to be the first to know when new products are back in stock. Also, follow us on Instagram @west_cosmetics and our Facebook at West Cosmetics.
Are your products cruelty free?
Answer: Yes, all of our products are cruelty free.
How long is order processing time?
Answer: Our order processing time is 5-7 business days. Tracking information is sent via email once items have shipped.
